Privacy Policy
Effective from 08.01.2020

The protection of privacy of users of the is crucial for us, so AVGVST Jewelry GmbH - as a website owner, strives to ensure such privacy. Therefore, we provide information below regarding collection and use of personal data while using our website.


To make it clear what we are talking about, we decided to define the concepts we use:

AVGVST Jewelry GmbH - Company duly registered under the laws of Republic of Germany with its registered address at Alte Schönhauser Str. 27 10119 Berlin.

Cookies - small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system.

EEA - European Economic Area

GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (general regulation on protection data).

Website - a website owned AVGVST Jewelry GmbH that provides its goods and services.

You, your - User or Unauthorised user


The controller of your personal data in connection with the use of the Website is:

AVGVST Jewelry GmbH

Alte Schönhauser Str. 27 10119 Berlin

VAT DE 328787166


Email: [email protected]

Phone: +491735918721

Postal address: Alte Schönhauser Str. 27 10119 Berlin


We collect and process only the data that is required to allow us to provide our goods and services to you. We collect the following data when you browse or shop at

  • We process the personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number and email address. We collect your email address in order to send you confirmation of your order; we collect your telephone number so that we can contact you if there are any issues with the order.

  • We collect your email address when you sign up to receive our news.

  • If you register for a account, we collect your name, email address, password, country, day and month of birth and additional information regarding your marketing preferences.

  • When you contact our support, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website or any other queries.

  • We collect and process data about your browsing on, including the pages you visit and how you interact with these pages. If you have registered for an account, we collect browsing data about your access to the dedicated areas of the website.

  • If you are a customer of, and you have given us your consent, we collect and process your personal data for direct marketing activities.

  • If you provide us with someone else’s data – for example, if you purchase a product to be delivered to a friend or as a gift, or provide us with someone’s data as part of our refer-a-friend scheme – we will collect and process the personal data required to complete the transaction such as the name, delivery address and other contact details for your friend. If you are receiving an item as a gift, we will process your data only to fulfil the gift request and our contractual obligations.

  • When you call our support, your call will be recorded for training and fraud prevention purposes.


The personal data of the user obtained in connection with the use of the Website, AVGVST Jewelry GmbH uses for various purposes, in various scope and on a different legal basis specified in the GDPR, i.e, we collect and process your personal data for the following purposes:

  • To fulfil our contract with you, including taking payment, shipping and delivery;

  • To provide you with relevant information about our products and services via our marketing communications and advertising;

  • To help you take full advantage of our website, including placing and holding items in your shopping bag;

  • To improve the performance of our website and our promotion of the website;

  • To allow our support team to help you with queries and requests;

  • To send you updates to important information such as our Terms and Conditions or Privacy Policy.

Under the Law we must have a valid reason for using your personal data and we may not collect, store or use data about you that is not compatible with that reason. Here are the reasons for our use of your personal data:

  • Most of the data we collect from you is necessary to allow us to fulfil our contract with you or to enter into a contract with you e.g. you provide a billing address and email address when you purchase an item from AVGVST Jewelry GmbH so that we can process your payment and send you order confirmation.

  • In certain circumstances we will ask for your permission or consent to use your personal data e.g. if we would like to send you marketing information about items we believe may be of interest to you via email. If you have given your consent to our use of your personal data, you are entitled to withdraw this consent at any time.

  • We may also have a legitimate interest in using your personal data e.g. to ensure that the content of our website is presented to you and your device as effectively as possible, or to ensure that our marketing communications are relevant to your interests. If this is our reason for using your data, we must make sure that our interests do not override yours and you are entitled to object to this use of your data.

  • we may be required to use your data to meet a legal obligation or to protect your interests e.g. we may exchange information with other specialist organisations for the purposes of fraud detection and credit risk reduction and we will retain financial data long term to meet our statutory obligations.

Your personal data will be processed by the internal staff of AVGVST Jewelry GmbH who have been specifically trained and authorised for this processing. In carrying out the processing, the data may also be transmitted to companies belonging to AVGVST Jewelry GmbH.

Your personal data will also be transmitted to third parties that we use to provide our services. These parties have been rigorously assessed and offer a guarantee of compliance with the legislation on the processing of personal data. These parties have been designated as data processors and carry out their activities according to the instructions given by AVGVST Jewelry GmbH.


We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use our Website.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.

Some of the cookies described above are stored on your machine by third parties when you use our website. We have no control over these cookies or how the third parties use them. They are used to allow third parties to provide a service to us, for example analytics. For more information on these cookies and how to disable them, please see the individual third party's privacy policy listed below:

The data collected in this way is pseudonymised using technological measures. It is therefore not possible to connect the data to your person. The data will not be stored together with other personal data pertaining to you. You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR by contacting us, for reasons relating to your personal situation. Cookies will be stored on your computer. You therefore have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website. Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:

Chrome Browser:

Internet Explorer:

Mozilla Firefox:


Using PayPal

All PayPal transaction are covered by the PayPal Data Privacy Statement. You can found this at


We store your personal data for the period of having an Account on the Website for the purpose of providing the services and goods and related functionalities and other services in accordance with the Terms of use, as well as for marketing purposes.

We also store your personal data in accordance with the following criteria:

  • When you have purchased goods we will retain the billing data until the end of the relevant accounting period, normally seven years from the billing date;

  • When you make a payment, we will retain your payment details up to the certification of the payment and the completion of the relevant administrative-accounting formalities regarding your right of withdrawal and the terms applied for the disputing of the payment;

  • When you provide us with personal data in order to use the services of AVGVST Jewelry GmbH, such as marketing communications subscription, we will keep your data for this purpose until the termination of the service or until you cancel your subscription. When you give AVGVST Jewelry GmbH your consent to send you marketing communications, you can withdraw your consent at any time. We will consider your consent to be current for seven years from your last interaction with AVGVST Jewelry GmbH;

  • When you contact the our Support team, we will keep any additional personal data you provide that is specific to your inquiry for as long as you remain an active customer of AVGVST Jewelry GmbH;

  • When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop.

After deleting your Account, your details will be anonymised, except for the following data: first name, last name, email address, application history and information about consents (we will store this data for a period of 3 years from deletion of the Account for the purpose of handling complaints and claims related to using our services).

We store personal data of Unauthorised users for the time necessary to perform the order, and in order to secure claims and for statistical purposes - for a period of 3 years from the completion of the last order.

In addition, we store personal data for the period corresponding to the life cycle of the cookies stored on their devices.


You have the right to request a copy of the data that we hold about you (and we will provide this to you free of charge once we have confirmed your identity).

If you would like a copy of some or all of your personal data, please email or write to us using the contact details in this policy.

If we do hold data about you we will:

  • give you a description of it

  • tell you why we are holding it

  • tell you who it could be shared with

  • tell you how long we will keep the data

  • if the data was not provided by you, we will give you any available information such as the source of the data

  • tell you if the data has been used for automated decision making

  • tell you if the data is stored outside of the European Economic Area, and if so what safeguards are in place to protect your personal data

  • let you have a concise and clear copy of the data

You have the right to ask us to correct any inaccuracies in the personal data we hold about you and to stop us using your data until it has been corrected. We want to make sure that your personal data is accurate and up to date and we will be happy to correct or remove data you think is inaccurate. You can also update your own information at any time by logging into Account at

You have the right to withdraw your consent to marketing at any time by calling our support team or clicking “unsubscribe” on a marketing email. Alternatively, you can sign in to your account on and update your requirements in our Email Preference Centre. You may receive a small number of further communications immediately after unsubscribing but we will implement your request as quickly as possible.

You have the right at any time to oppose our processing of your personal data on the basis of our legitimate interest. You will need to explain the reasons behind your request and allow us to consider your request and respond.

You have the right to request the deletion of your personal data. After receiving and reviewing your request, if legitimate it will be our responsibility to cease processing promptly and to delete your personal data.

To exercise any of these rights, you can sign in to your account, contact our support team at [email protected].

To ensure that the data of our users are not subject to breaches or illegitimate use by third parties, we will ask you to confirm your identity before carrying out your request.


The security of your data is important to us, which is why we strive to meet the high standards. We protect your personal data with specific technical and organisational security measures aimed at preventing your personal data from being used illegitimately or fraudulently. Remember, however, that the Website uses encrypted data transmission (SSL) during registration and logging in, which protects the data identifying you and significantly hinders interception of access to your account by unauthorized systems or persons.

Remember, however, that no method of providing information when using the Internet or electronic data storage does not give 100% certainty. Although we try to use solutions dedicated to the protection of your data, we can not guarantee that this protection will be absolute.


Ensuring the proper functioning of the Website and the possibility of a professional performance of services may involve the transfer of your personal data outside the EEA. When this situation occurs, AVGVST Jewelry GmbH will ensure and do its best to guarantee a similar level of protection for your data. In particular, at least one of the following safeguards will be introduced:

  • Your personal data will be transferred to countries that the European Commission has recognized that provide an appropriate level of personal data protection. More information about this can be found here:

  • By establishing commercial relations with our suppliers, we have contracts containing provisions approved by the European Commission, so as to provide certain personal protection of the same, which is provided to them in the European Union. More information can be found here:

  • If the performance of the contract requires it, your data may be transferred to our suppliers located outside the EEA also on the basis of art. 49 GDPR.

You may obtain a copy of the applicable security information by contacting us.


Following the development of technology and changes in the law, we adapt the Privacy Policy to them, changing or supplementing the provisions contained therein, as appropriate.

We will inform you about any changes or additions by posting relevant information on the Website, and in case of significant changes, we can also send you separate notifications to the e-mail address provided by you.

The Privacy Policy does not limit any rights you have under the Terms of Service and the law.

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