PAYMENTS
All payments are made by debit or credit card via Stripe or PayPal.
The shipping fee is charged based on the subtotal after discounts.
Please note that Avgvst does not have any control over additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charged by the banks) and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.
SHIPPING
We ship from Berlin, Germany within 1-3 (depends on the delivery method) working days from the day of payment (can take longer during sales).
You can choose the type of delivery:
- DHL Paket - Delivery by national postal service
- UPS Standart - Standard delivery by UPS
- DHL Express - Fast delivery by DHL
- UPS Express - Fast delivery by UPS
Delivery rates:
| Country | Price DHL Paket/UPS Standart | Price DHL Express/UPS Express |
| Germany | 7 € (free from 150 €) | 16 € (free from 400 €) |
| Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Spain, Slovenia, Sweden, Cyprus, Malta, Romania | 15 € (free from 150 €) | 40 € (free from 400 €) |
| Turkey, Armenia, Georgia, Moldova, Montenegro, Norway, Serbia, Switzerland, United Kingdom, Azerbaijan | 25 € (free from 200 €) | 60 € (free from 800 €) |
| China, Canada, Japan, Kazakhstan, Mexico, United Arab Emirates, United States of America | 50 € (free from 200 €) | 90 € (free from 800 €) |
| Australia, Israel, New Zealand, South Korea, Uzbekistan, Thailand, Philippines, Kyrgyzstan | 55 € (free from 200 €) | 95 € (free from 800 €) |
| Singapore | 80 € (free from 200 €) | 120 € (free from 800 €) |
| Other countries not mentioned above | 80 € (free from 200 €) | NA |
These are average delivery timelines; however, we may experience occasional customs delays.
Business days do not include weekends, holidays and any unforeseeable delays on the courier's end (weather, volume, traffic, etc).
Average delivery timeline from the shipment date:
| Destination EU | DHL Paket / UPS Standart | DHL/UPS Express |
| Within Berlin | 1-2 business days | |
| Germany | 1-2 business days | |
| Cyprus | 3-9 business days | |
| France | 2-4 business days | 1 business day |
| Greece | 6-8 business days | |
| Italy | 3 business days | |
| Netherlands | 2 business days | |
| Slovakia | 3 business days | |
| Sweden | 3 business days | |
| Switzerland | 2 business days | |
| Other EU countries | 5 business days |
| Destination outside the EU | DHL Paket / UPS Standart | DHL/UPS Express |
| Georgia | 7-10 business days | |
| Indonesia | 9-11 business days | |
| Japan | 12-14 business days | |
| Kazakhstan | 8-15 business days | 2 business days |
| Turkey | 3-9 business days | |
| UAE | 6-8 business days | |
| United Kingdom | 2-3 business days | |
| United States | 6 business days | |
| Australia | up to 50 days due to customs delays | |
| New Zealand | up to 50 days due to customs delays | 3 business days |
| Other countries outside the EU | up to 10 business days | up to 3 business days |
Feel free to ask any questions to our team at hello@avgvstjewelry.com, by phone +491735918721 or whatsapp