PAYMENTS
All payments are made by debit or credit card via Stripe or PayPal. The payment link is valid within 24 hours.
The shipping fee is charged based on the subtotal before discounts.
Paid orders are immediately transferred to the delivery service.
SHIPPING
We ship from Berlin, Germany, with DHL within 1-2 working days from the day of order placement (can take longer during sales).
You can choose the type of delivery:
DHL Paket - Delivery by national postal service
DHL Express - Delivery by DHL courier
Standard delivery rates:
Delivery type | Rate | Free shipping on orders over |
DHL Paket EU | 10 | 150 euro |
DHL Express EU | 40 | 400 euro |
DHL Paket Worldwide | 20 | 200 euro |
DHL Express Worldwide | 60 | 800 euro |
Please note that Avgvst does not have any control over additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charged by the banks) and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.
Average delivery timeline from the shipment date:
Destination EU | DHL Paket | DHL Express |
Within Berlin | 1-2 business days | 1 business day |
Germany | 1-2 business days | |
Cyprus | 3-9 business days | |
France | 2-4 business days | |
Greece | 6-8 business days | |
Italy | 3 business days | |
Netherlands | 2 business days | |
Slovakia | 3 business days | |
Sweden | 3 business days | |
Switzerland | 2 business days | |
Other EU countries | 5 business days |
Destination outside the EU | DHL Paket | DHL Express |
Georgia | 7-10 business days | 2 business days |
Indonesia | 9-11 business days | |
Japan | 12-14 business days | |
Kazakhstan | 8-15 business days | |
Turkey | 3-9 business days | |
UAE | 6-8 business days | |
United Kingdom | 2-3 business days | |
United States | 6 business days | |
Australia | up to 50 days due to customs delays | |
New Zealand | up to 50 days due to customs delays | 3 business days |
Other countries outside the EU | up to 10 business days | up to 3 business days |
These are average delivery timelines; however, we may experience occasional customs delays.
Business days do not include weekends, holidays and any unforeseeable delays on the courier's end (weather, volume, traffic, etc).
Feel free to ask any questions to our team at hello@avgvstjewelry.com, by phone +491735918721 or whatsapp